Privacy Policy

Last updated: 10/10/2025

At Phoenix Cleaning, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website or engaging our services.

By using our website or services, you agree to this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide, such as:
• Name
• Email address
• Phone number
• Property address
• Service details or preferences

We may also collect non-personal information automatically through cookies or analytics tools, including:
• Browser type and version
• Device information
• Pages visited and time spent on our site

2. How We Use Your Information

We use the collected information to:
• Provide estimates, consultations, and cleaning services
• Communicate with you regarding appointments or inquiries
• Improve our website and service quality
• Send follow-up messages or promotions (if you have consented)
• Comply with legal obligations and resolve disputes

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information.

We may share information only in the following cases:
• With trusted service providers assisting in our operations (under confidentiality agreements)
• When required by law or government authority
• To protect our rights, safety, or property

4. Data Security

We take reasonable technical and organizational measures to safeguard your information from unauthorized access, use, or disclosure.

However, please note that no method of transmission over the internet is completely secure.

5. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your experience, analyze traffic, and improve functionality.

You can choose to disable cookies through your browser settings, but some features of our site may not function properly.

6. Your Rights

Depending on your location, you may have the right to:
• Access the personal data we hold about you
• Request corrections or deletion of your data
• Withdraw consent for communications at any time
• Object to certain types of data processing

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their content, privacy policies, or practices. Please review their privacy statements when visiting those websites.

8. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the effective date updated accordingly.

Your continued use of our services after such updates means you accept the new terms.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Phoenix Cleaning
Email: [email protected]
Phone: +1 239-291-5310
Location: Fort Myers, FL

Thank you for choosing Phoenix Cleaning.
Your trust is important to us, and we are dedicated to protecting your privacy.